Privacy Policy

Information we collect

We may collect information you provide directly, including your name, email address, phone number, property address, city, state, ZIP code, account information, and the details included in an inquiry, application, or service request.

Usage information may be collected automatically, including IP address, browser and device type, operating system, pages visited, visit time and duration, referring information, device identifiers, and diagnostic data.

Cookies and similar technologies

The website may use session and persistent cookies, web beacons, tags, and scripts. Essential cookies support requested services and account access. Functionality cookies remember choices. Analytics technologies help us understand and improve website performance. Browser settings may be used to limit cookies, although some features may not work correctly without them.

How information is used

• Provide, maintain, secure, and improve the website and related services.
• Manage accounts, registrations, contracts, applications, and service requests.
• Respond to inquiries and communicate by email, telephone, SMS, or similar methods.
• Provide relevant service information and operational notices.
• Analyze usage trends, website performance, and service effectiveness.
• Comply with legal obligations, resolve disputes, enforce agreements, and protect rights and safety.

How information may be shared

Information may be shared with service providers that support website operation, communications, analytics, property management, or requested services; with affiliates and business partners where appropriate; in connection with a business transfer; when required by law or necessary to protect rights and safety; or with your consent.

J R Grace Realty does not sell or share SMS opt-in data or mobile consent information with third parties or affiliates for marketing or promotional purposes.

Retention and transfer

Personal information is retained only as long as reasonably necessary for the purposes described in this policy, including legal, accounting, dispute-resolution, security, and contract requirements. Information may be processed in locations with different data-protection laws; reasonable controls are used to protect information in accordance with this policy.

Your choices and requests

You may request access to, correction of, or deletion of personal information you provided. Some information may need to be retained where there is a legal obligation or other lawful basis. Account holders may also be able to manage certain information within their account settings.

Data security

Commercially reasonable safeguards are used to protect personal information. No internet transmission or electronic storage method is completely secure, and absolute security cannot be guaranteed.

Children’s privacy

The service is not directed to children under 13, and personal information is not knowingly collected from children under 13. A parent or guardian who believes a child provided personal information may contact J R Grace Realty to request review and removal.

Third-party services

The website may link to services that are not operated by J R Grace Realty, such as secure account portals, mapping providers, application platforms, or scheduling tools. Those services operate under their own privacy policies and terms.

Policy updates

This policy may be updated periodically. Changes become effective when posted on this page, and the “Last updated” date will be revised when appropriate.

Contact us

Questions or privacy requests may be sent to patrick@jrgrace.com or mailed to J R Grace Realty, 2012 Lake Air Drive, Waco, TX 76710.